{"id":2115,"date":"2022-12-27T20:21:19","date_gmt":"2022-12-27T20:21:19","guid":{"rendered":"https:\/\/platy.me\/?page_id=2115"},"modified":"2023-06-27T14:01:14","modified_gmt":"2023-06-27T14:01:14","slug":"soporte","status":"publish","type":"page","link":"https:\/\/platy.me\/en\/soporte\/","title":{"rendered":"SOPORTE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2115\" class=\"elementor elementor-2115\">\n\t\t\t\t\t\t<section class=\"has_ma_el_bg_slider elementor-section elementor-top-section elementor-element elementor-element-cb33509 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle jltma-glass-effect-no\" data-id=\"cb33509\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25d0792 jltma-glass-effect-no\" data-id=\"25d0792\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_ma_el_bg_slider elementor-section elementor-inner-section elementor-element elementor-element-257dd2a elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no\" data-id=\"257dd2a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7b194f5 jltma-glass-effect-no\" data-id=\"7b194f5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8f8541 jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"a8f8541\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1804\" height=\"2066\" src=\"https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/Mujer-Platy-min.png\" class=\"attachment-full size-full wp-image-2017\" alt=\"Mujer-Platy-min\" srcset=\"https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/Mujer-Platy-min.png 1804w, https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/Mujer-Platy-min-262x300.png 262w, https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/Mujer-Platy-min-894x1024.png 894w, https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/Mujer-Platy-min-768x880.png 768w, https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/Mujer-Platy-min-1341x1536.png 1341w, https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/Mujer-Platy-min-1788x2048.png 1788w\" sizes=\"(max-width: 1804px) 100vw, 1804px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d71c3ab jltma-glass-effect-no\" data-id=\"d71c3ab\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-546fa68 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"546fa68\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color:black\">Atenci\u00f3n personalizada<\/span> para\ntus requerimientos.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ma_el_bg_slider elementor-section elementor-top-section elementor-element elementor-element-5df54cd elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default jltma-glass-effect-no\" data-id=\"5df54cd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29cd011 jltma-glass-effect-no\" data-id=\"29cd011\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b0bf961 jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"b0bf961\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Nuestra plataforma confiable, segura e intuitiva ayudar\u00e1 a que su negocio<br \/>prospere brind\u00e1ndole todas las herramientas que necesita para ejecutarlo de<br \/>manera efectiva y eficiente.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ma_el_bg_slider elementor-section elementor-top-section elementor-element elementor-element-d17ad6d elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no\" data-id=\"d17ad6d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\n\t\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3ce8ba9 jltma-glass-effect-no\" data-id=\"3ce8ba9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-707c003 jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"707c003\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"301\" height=\"301\" src=\"https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-SOPORTE-1-min.png\" class=\"attachment-large size-large wp-image-2130\" alt=\"ICON SOPORTE 1-min\" srcset=\"https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-SOPORTE-1-min.png 301w, https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-SOPORTE-1-min-150x150.png 150w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc3d20c jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"dc3d20c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Atendemos tus<br>requerimientos en el menor<br>tiempo posible.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-05cc689 jltma-glass-effect-no\" data-id=\"05cc689\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d61c0b jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"5d61c0b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"301\" height=\"301\" src=\"https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-2-SOPORTE-1-min.png\" class=\"attachment-large size-large wp-image-2129\" alt=\"ICON 2 SOPORTE 1-min\" srcset=\"https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-2-SOPORTE-1-min.png 301w, https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-2-SOPORTE-1-min-150x150.png 150w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5654361 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"5654361\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cuentas con diferentes<br>canales para tener atenci\u00f3n<br>personalizada. <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7cf7073 jltma-glass-effect-no\" data-id=\"7cf7073\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dec458c jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"dec458c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"301\" height=\"301\" src=\"https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-3-SOPORTE-1-min.png\" class=\"attachment-large size-large wp-image-2131\" alt=\"ICON 3 SOPORTE 1-min\" srcset=\"https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-3-SOPORTE-1-min.png 301w, https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-3-SOPORTE-1-min-150x150.png 150w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a23047 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"8a23047\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tranquilo, tus<br>inconformidades ser\u00e1n<br>tramitadas oportunamente.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ma_el_bg_slider elementor-section elementor-top-section elementor-element elementor-element-0cec297 elementor-section-full_width elementor-section-height-default elementor-section-height-default jltma-glass-effect-no\" data-id=\"0cec297\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-70a0543 jltma-glass-effect-no\" data-id=\"70a0543\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fd4b4b jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"2fd4b4b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soporte y atenci\u00f3n al cliente<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a0326e elementor-button-align-center jltma-glass-effect-no elementor-widget elementor-widget-form\" data-id=\"2a0326e\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Siguiente&quot;,&quot;step_previous_label&quot;:&quot;Anterior&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2115\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"2a0326e\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"PLATY\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_b885eb8 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b885eb8\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelefono:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_b885eb8]\" id=\"form-field-field_b885eb8\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\" aria-required=\"true\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPetici\u00f3n:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-xs\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_d4652ed elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_d4652ed]\" id=\"form-field-field_d4652ed\" class=\"elementor-field elementor-size-xs  elementor-acceptance-field\">\n\t\t\t\t<label for=\"form-field-field_d4652ed\"><a\nhref=\"https:\/\/platy.me\/politica-de-tratamiento-de-datos-personales\/\"rel=\"nofollow\" target=\"_blank\">Acepto la Pol\u00edtica de privacidad de Platy<\/a><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm elementor-animation-shrink\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ma_el_bg_slider elementor-section elementor-top-section elementor-element elementor-element-7e9ca15 elementor-section-full_width elementor-section-height-default elementor-section-height-default jltma-glass-effect-no\" data-id=\"7e9ca15\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c40092e jltma-glass-effect-no\" data-id=\"c40092e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d57a9c5 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"d57a9c5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas Frecuentes<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ma_el_bg_slider elementor-section elementor-top-section elementor-element elementor-element-b635d3c elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default jltma-glass-effect-no\" data-id=\"b635d3c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b79a474 jltma-glass-effect-no\" data-id=\"b79a474\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e308c09 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"e308c09\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfQu\u00e9 es Platy?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-476c608 jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"476c608\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00a0Somos una pasarela de pago colombiana que se encarga procesar pagos online con<br \/>diferentes m\u00e9todos de pago, contamos con una herramienta segura y escalable dise\u00f1ada para<br \/>diferentes tipos de empresas.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b5815a jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"8b5815a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfC\u00f3mo afiliarme a Platy?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68c7c8f jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"68c7c8f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Tenemos soluciones listas para adaptar tu negocio a los pagos en l\u00ednea, recibe pagos 24\/7 y<br \/>aumenta las ventas de tu negocio con la mejor seguridad en l\u00ednea. Llena el formulario<br \/>disponible en la p\u00e1gina web y te contactaremos en el menor tiempo posible.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f051e1d jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"f051e1d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfDesconoces un pago en tu tarjeta de cr\u00e9dito?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6be4102 jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"6be4102\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>En caso de presentar pagos desconocidos en tu tarjeta de cr\u00e9dito, puedes escribirnos al<br \/>correo info@platy.me detallando toda la informaci\u00f3n.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33e4302 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"33e4302\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfC\u00f3mo presentar una inconformidad con Platy?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f65872 jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"6f65872\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Escr\u00edbenos al correo info@platy.me donde podr\u00e1s radicar tu inconformidad con todos<br \/>los datos a evaluar y tendr\u00e1s una respuesta oportuna.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d54f031 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"d54f031\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfPor qu\u00e9 aparece Platy en mi extracto bancario?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60e3270 jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"60e3270\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Somos una plataforma con un modelo agregador donde las transacciones de los comercios<br \/>viajan a trav\u00e9s de nuestra plataforma y c\u00f3digo \u00fanico de venta no presencial, es por eso que<br \/>aparece nuestro nombre<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ma_el_bg_slider elementor-section elementor-top-section elementor-element elementor-element-f8af287 elementor-section-full_width elementor-section-height-default elementor-section-height-default jltma-glass-effect-no\" data-id=\"f8af287\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b45889d jltma-glass-effect-no\" data-id=\"b45889d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_ma_el_bg_slider elementor-section elementor-inner-section elementor-element elementor-element-6fc24c4 elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no\" data-id=\"6fc24c4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-cb4d3e0 jltma-glass-effect-no\" data-id=\"cb4d3e0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7606f58 jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"7606f58\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-ASESORIA-min.png\" class=\"attachment-large size-large wp-image-2073\" alt=\"ICON ASESORI\u0301A-min\" srcset=\"https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-ASESORIA-min.png 802w, https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-ASESORIA-min-300x300.png 300w, https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-ASESORIA-min-150x150.png 150w, https:\/\/platy.me\/wp-content\/uploads\/2022\/12\/ICON-ASESORIA-min-768x768.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6ee5db7 jltma-glass-effect-no\" data-id=\"6ee5db7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-902da55 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"902da55\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tenemos la soluci\u00f3n de cobros que necesitas<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ma_el_bg_slider elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-a6bb858 jltma-glass-effect-no\" data-id=\"a6bb858\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e11fde elementor-mobile-align-center jltma-glass-effect-no elementor-widget elementor-widget-button\" data-id=\"0e11fde\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/platy.me\/contactanos\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactar Asesor<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Atenci\u00f3n personalizada para tus requerimientos. Nuestra plataforma confiable, segura e intuitiva ayudar\u00e1 a que su negocioprospere brind\u00e1ndole todas las herramientas que necesita para ejecutarlo demanera efectiva y eficiente. Atendemos tusrequerimientos en el menortiempo posible. Cuentas con diferentescanales para tener atenci\u00f3npersonalizada. Tranquilo, tusinconformidades ser\u00e1ntramitadas oportunamente. Soporte y atenci\u00f3n al cliente Preguntas Frecuentes \u00bfQu\u00e9 es Platy? \u00a0Somos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2115","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Atenci\u00f3n personalizada para tus requerimientos.<\/title>\n<meta name=\"description\" content=\"Nuestra plataforma confiable, segura e intuitiva ayudar\u00e1 a que su negocio prospere brind\u00e1ndole todas las herramientas que necesita.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/platy.me\/en\/soporte\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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